REACT (Rapid Engagement Crisis Team)


React is a new enhanced support service developed by JCT as a response to the COVID-19 crisis.   It consists of a team of dedicated staff who will collaborate, research and respond with remote but rapid support for the homeless, vulnerably housed and others in economic crisis.

The project is a collaboration between our London and Midlands services and aims to provide direct relief of need and facilitate access to other services.

Through a helpline and a caseworker team, React will:

  • Offer information, advice & guidance;
  • Co-ordinate accommodation and emergency support;
  • Provide practical help to access food, travel or other basic needs;
  • Offer benefits and debt advice;

Referrals can be made in London via our crisis helpline  by emailing

React is part of the Response Phase of our strategy to respond to the current crisis and reshape services for challenging times.”



Published 5th April 2020


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